smartconsumer: Understanding Your Health Club Membership - Know

Understanding Your Health Club Membership

{What to Know} {What to Do}


Just like all businesses, fitness clubs operate to make a profit. Some years are financially good for health and fitness clubs, and some years are difficult. Many health clubs do not survive the ups and downs. No one can prevent any health club from closing. There are things you can learn and do to protect yourself from losing money from a health club membership.


Health clubs must be licensed.  A health club is a business that offers physical fitness or well-being, and signs you up for more than 30 days at a time. This includes golf and tennis clubs, health spas, fitness centers, figure salons, self-defense clubs, squash clubs, racquetball clubs and platform tennis clubs.


You have the right to a written contract when you sign up and you have three days to cancel. Get a copy of your signed, written contract with the club. It must include a notice that you have the right to cancel within three business days of signing, if you change your mind. It must also tell you of the proper way to cancel your contract.

  • Your contract must tell you that you have the right to cancel if the club moves or closes.

  • A list of all contract prices and equipment must be posted where you sign the contract. This information must also be included in the contract.

  • The maximum length of time a contract may run is two years.

You have the right to a refund in certain cases.  You may be allowed to get reimbursed for the unused portion of your membership if:

  • you move more than 25 miles away from the club where you signed the contract.

  • you become disabled and can provide the proper medical records.

  • if the club you joined moves to a new location.

The Health Club Guaranty Fund may help. All licensed health clubs operating in Connecticut contribute part of their license fee to this fund. The Department of Consumer Protection holds this money in reserve to help consumers who lose money when a club closes unexpectedly.

Content Last Modified on 2/13/2013 11:56:46 AM